Delivery & Return

There is 1-2 days for a small items up to 30kg and 5-7 working days for a pallet load orders.
If your order require winding or/and customization it will take longer and we will provide you a lead time upon confirmation of your order. You will receive your order within 1-2 days after dispatch. This only applies to mainland UK.

You are entitled to cancel your contract providing you act within 48h of placing your order via the website, telephone or in store.
If you wish to exercise this right please email call us within the specified time frame.
After the 48h cancellation period we have no further obligation to take back these Goods, though may do so with the addition of a 25% restocking fee plus any other delivery or collection fee incurred.
This is entirely at our discretion. Ex-display/clearance stock is sold-as-seen and is non-returnable.

All our items are thoroughly checked and carefully wrapped before dispatch. In the unlikely event that item has been packed incorrectly, has obvious defects or arrived damaged, we will offer to replace the item free of change with the best possible lead time. Any damages or defects must be reported to us within a period of 48h following delivery.

All items are carefully checked by our quality control department to make sure items are in perfect condition before they leave our warehouse.